Personal Assistant Services

The challenge: To attract, acquire and retain top talent, and elevate or maintain your organization’s “Best Place to Work” status. To increase efficiency and productivity, reduce stress and absenteeism, and increase ROI.

The opportunity: To develop a “first choice” company culture, based on the understanding and support of your employees’ and executives’ lifestyle and business needs.

Why use Our Personal Assistant Services:

Reason 1: Employee Loyalty

Supporting employees, executives and company culture

Offering customized business and lifestyle concierge support to your highly valued employees and executives, allows you to positively impact their lives, enhance their workplace experience and improve your bottom line. In fact, Fortune Magazine listed concierge service as one of “Top 10 Benefits” offered by its list of “100 Best Companies to Work For.”

Partnering with MDC allows you to accomplish the “Best Place to Work” value proposition with unparalleled effectiveness. Our strategic offerings decrease stress and reduce “burnout syndrome” by bringing balance and efficiencies to employees’ lives. Working together, we’ll help you increase loyalty and create a positive work culture around the world, 24/7, with the strategic delivery of personalized service and comprehensive offerings using our proprietary and flexible technology. Moreover, we do all this in a measurable way so you can see the ROI benefits as they unfold.

Aside from handling the “to-do” lists of tens of thousands of employees every day – from the simple to the extraordinary – MDC is an expert at helping employees and executives get their jobs done. Our personalized approach includes building customizable packages, such as sabbatical programs, benefits integration, and reward and recognition programs.

Our professional Concierges deliver this unparalleled value using their highly developed skills and training to leverage our global relationships to handle every personal and business request. This is done through toll-free telephone access, our “white label” brand-supportive online portal, email or fax to one of our more than two hundred people on the ground worldwide.
Concierge care comprehensive offerings

MDC is about serving you and your organization. Select the services that are most valuable to employees and beneficial to patients, and we’ll customize the program of your choice. Through our highly trained Concierges and far-reaching partnerships, we offer a world of flexible options, including:

Tickets – concerts, plays, sporting events, theme parks, and movies
Event planning – birthdays, anniversaries, and reunions
Travel and transportation planning
Dining reservations and food delivery
Personal services—spa, massage, beauty, and fitness
Gifts and flowers, purchasing and delivery
Mail, shipping and notary services
Short- or long-term pet care
Home services – house cleaners, landscapers, plumbers, movers, and more
On-site services – dry cleaning, car washing, and notary

Optional support services include:

Facilitate onsite events and functions
Employee recognition programs
Bell staff, greeters and discharge assistants
Parking concierges
Errand runners

Customized service delivery options include:

On-site concierge staff
24-7 telephonic
Web based

National and local vendor partnership networks are managed as well as discount services and products.

CREATING THE ‘BEST PLACE TO WORK’

To elevate your organization’s status to Best Place to Work, it’s important to facilitate and positively impact a number of areas of employee experience. MDC can help you identify and enhance these experiences through both strategic planning and service delivery.

Welcoming and orientation
Training and career development
Inspiration and retention
Team building and project management
Rewards and recognition
Work/life balance and personal life assistance
“Giving back” and social responsibility

Reason 2: Customer Loyalty

Building loyalty with valued customers

Offering concierge services to your valued customers allows your brand to touch their lives in personal ways. By strategically customizing these services to best fit the various tiers of your customer relationships, MDC allows you to go beyond your core offerings, enhancing value in between your usual touch points – and differentiating yourself on a continual basis in the marketplace.

Turning to MDC for these services allows you to accomplish this value proposition with unparalleled effectiveness, engaging your customers around the world, 24/7, with the most personalized service, comprehensive offerings, and highly effective Global Concierge Technology and web-portal technology in the industry. MDC can even “plug-and-play” with your points and awards systems, as well as with the offerings of your trusted partners.

YOUR VIPs are OUR VIPs

Using deep profiling across all relevant categories in your clients’ lives, our Concierges leverage our proprietary, global relationships to deliver preferential access and recognition. Clients access our services quickly and easily through toll- free telephone access, web, email or fax to one of our professionals on the ground worldwide.

Here’s a small sampling of what we can offer your customers – all under the banner of your brand:

Global travel planning and management
Exclusive concierge-choice dining network
Timely and seasonal offerings that drive spend
Online portal for self-service access
Preferred partner network providing added value benefits
Milestone planning for once-in-a-lifetime events

Custom services include:

Customized brand experiences
Surprise & Delight gifting programs for your best customers
Amenity program design and management
Marketing event support and planning
Collaborative marketing strategy and management
Milestone planning for once-in-a-lifetime events

Contact Us Today: See How Our Personal Assistant Services Can Improve Your Employee Morale and Increase Productivity